Effective Date: July 2026

Privacy is built on trust.

At The Concierge, discretion is more than a professional standard—it is the foundation of every relationship we build.

Whether you contact us to arrange a private journey, secure exclusive access, or request bespoke lifestyle services, your personal information is handled with the highest level of confidentiality, professionalism and care.

This Privacy Policy explains how we collect, use and protect your personal information when you visit the-conciergevip.com or communicate with us.

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Who We Are

The Concierge is a luxury concierge and lifestyle management service based in France, providing bespoke services to private clients worldwide.

Website: the-conciergevip.com

Contact Email: moc.pivegreicnoc-eht%40egreicnoc-eht

Address:
572 Boulevard des Myrthes
06150 Cannes
France

Information We Collect

We collect only the information necessary to communicate with you and provide our services.

Depending on your interaction with us, this may include:

•⁠ ⁠Your name
•⁠ ⁠Email address
•⁠ ⁠Telephone or WhatsApp number
•⁠ ⁠Travel preferences
•⁠ ⁠Concierge requests
•⁠ ⁠Lifestyle preferences you voluntarily choose to share
•⁠ ⁠Any information provided during our correspondence

We do not intentionally collect sensitive personal information unless it is necessary to fulfil a specific request and has been voluntarily provided by you.

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How We Use Your Information

Your information is used solely to:

•⁠ ⁠respond to your enquiries;
•⁠ ⁠provide concierge and lifestyle management services;
•⁠ ⁠arrange travel, reservations and bespoke experiences;
•⁠ ⁠communicate regarding your requests;
•⁠ ⁠fulfil legal or regulatory obligations where applicable;
•⁠ ⁠improve the quality of our services.

We never sell, rent or commercially distribute your personal information.
Confidentiality

Confidentiality is one of the core principles of The Concierge.

Every enquiry, request and client interaction is treated with absolute discretion.

Personal information is accessible only where necessary to provide our services or comply with applicable legal obligations.

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Information Sharing

Where necessary to fulfil your request, limited information may be shared with carefully selected partners, including:

•⁠ ⁠luxury hotels;
•⁠ ⁠private aviation providers;
•⁠ ⁠transportation companies;
•⁠ ⁠restaurants;
•⁠ ⁠event organisers;
•⁠ ⁠travel suppliers;
•⁠ ⁠other trusted service providers.

Information is shared strictly on a need-to-know basis and only for the purpose of delivering the requested service.
Data Security

We implement appropriate organisational and technical measures designed to protect your personal information against unauthorised access, disclosure, alteration or loss.

While no digital system can guarantee absolute security, we continuously maintain high standards of data protection and confidentiality.

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Data Retention

Your personal information is retained only for as long as reasonably necessary to provide our services, maintain business records, comply with applicable legal obligations or resolve legitimate business matters.

When personal information is no longer required, it is securely deleted or anonymised where appropriate.

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Cookies

Our website may use essential cookies required for the proper operation of the website.

At this time, we do not use advertising or behavioural tracking technologies.

Should additional analytics or cookies be introduced in the future, this Privacy Policy will be updated accordingly.

Your Rights

If you are located within the European Economic Area or where similar privacy laws apply, you may have the right to:

•⁠ ⁠request access to your personal information;
•⁠ ⁠request correction of inaccurate information;
•⁠ ⁠request deletion of your personal data where legally applicable;
•⁠ ⁠object to or restrict certain processing activities;
•⁠ ⁠request data portability where applicable;
•⁠ ⁠withdraw consent where processing is based on consent.

Requests may be submitted using the contact information provided below.

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Third-Party Services

Our website may contain links to external platforms, including WhatsApp or other third-party websites.

The Concierge is not responsible for the privacy practices or content of external websites.

We encourage you to review the privacy policies of any third-party services you choose to use.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, business practices or our services.

The latest version will always be published on this page together with the effective date.

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Contact

If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact us:

The Concierge

Email: moc.pivegreicnoc-eht%40egreicnoc-eht

572 Boulevard des Myrthes

06150 Cannes, France

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Our Commitment

At The Concierge, privacy is more than compliance.

It is a promise.

We are committed to protecting your personal information with the same discretion, integrity and attention to detail that define every experience we create.